Frequently Asked Questions

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• What is ClaimTrack?
  • Claimtrack is an internet operating system, used for tracking and handling domestic insurance claims. It records notes, issues tasks and collates files.
• Who can use Claimtrack?
  • Everyone. Insurance companies, loss adjusters, repair networks, contractors; Claimtrack's unique ACCESS KEY© system, allows total cross company communication.
• How will it benefit my business?
  • If you are already involved in this market you will be familiar with the pitfalls and dangers of broken communication. Claimtrack eases the whole process of re-instatement, by putting the right information in front of the right people at the right time.
• How does it manage my company's workload?
  • If you have, for instance, twenty five assigned claims, you can define and monitor their present position and easily locate the claim by using Workflow Manager© or the Search facility.
• How does it handle site issues?
  • By adding 'NOTES' and issuing 'TASKS', any problems encountered can be notified to the appropriate people. Photographs can be uploaded to illustrate real-time conditions, which can prevent delays and eliminate the need for site re-visits.